Refund and Returns Policy - aluxuriousmind

Overview

Aluxuriousmind offers digital products and services through our online shop. Please see our refund and returns policies for specific items and services below.

Please take a moment to review our Terms and Conditions here.

Refund and Return Policy for Digital Products

Our shop offers instant downloads in the form of digital product, these items are non-refundable because you will receive the digital product directly in your email inbox within minutes of purchase.

That said, it is important to us that you a smooth start and a positive experience so please contact us at aluxuriousmind@gmail.com to discuss a concern or unique circumstance you may have.

Refund and Return Policy for Customized Human Design Summaries

The customized Human Design Summaries (Basic and In-Depth) are eligible to be refunded and your order cancelled within 1 business day of purchase. If you would like to cancel your order, please contact me at aluxuriousmind@gmail.com within 1 business day of purchase and a full refund will be issued. Refunds will be issued back to the same payment method you used to make the purchase within 2 business days.

After 1 business day from the date of purchase, this item is not eligible for a cancellation or a refund.

Please contact us at aluxuriousmind@gmail.com to discuss a concern or unique circumstance you may have.

Refund and Return Policy for Human Design Services (Readings and Coaching)

If you have scheduled a Human Design Session and you would like to cancel, you may cancel and receive a full refund if you cancel 48 hours (or 2 days) prior the scheduled date and time of your session. For example, if your appointment is scheduled for Saturday at 12pm EST, you would need to cancel by 12pm Thursday.

Refunds for Human Design Readings and Coaching are not an option if you cancel within 2 days (or 48 hours) of your session. Refunds will be issued back to the same payment method you used to make the purchase within 2 business days.

Please contact us at aluxuriousmind@gmail.com to discuss a concern or unique circumstance you may have.

Shipping

Digital Products

Digital products are an instant download and they are NOT a physical product so you will not receive this product via the mail system. You will receive this digital product via email a few minutes after purchase. The email will contain a link you can click to start downloading the product right away.

Customized Human Design Summaries

Customized Summaries will be sent to you via email as an attachment (PDF File). This is NOT a physical product so you will not receive this product via the mail system.

Exchanges

We do not offer exchanges for our digital products, custom Human Design summaries or readings. If you have a question or a unique circumstance please contact us at aluxuriousmind@gmail.com.

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